Where's The Any Key?

Gaining Perspective on Support with Jodi Trautman-Phelps

June 15, 2020 Ryan Bacon Episode 5
Where's The Any Key?
Gaining Perspective on Support with Jodi Trautman-Phelps
Show Notes

Join Ryan and JumpCloud Customer Support Engineer, Jodi Trautman-Phelps, as they cover support and stereotypes in tech, as well as the ideal ratio of support technicians to end users.

Helpful link found in today’s episode:

Read about Robert Half’s employee-to-help-desk ratio