Where's The Any Key?
Where's The Any Key? is a podcast made to share conversations about IT and even some that are IT adjacent. It’s meant to create a community where host Ryan Bacon invites IT-minded individuals to contribute their ideas and processes in regard to technology management.
Where's The Any Key?
Gaining Perspective on Support with Jodi Trautman-Phelps
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Ryan Bacon
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Episode 5
Join Ryan and JumpCloud Customer Support Engineer, Jodi Trautman-Phelps, as they cover support and stereotypes in tech, as well as the ideal ratio of support technicians to end users.
Helpful link found in today’s episode: